Continuous Quality Improvement: Strategies & Techniques to Measure Change - Recorded during the 2020 Virtual National Conference.

Presented by: Karen Riley, MBA, BSN and Cheryl Esposito, MSN, RN, CCHP-RN


A CQI program provides a systematic way for sites to review, monitor, and implement change. Conducting frequent process and outcome audits/studies provides staff and site leadership with a clear picture of specific areas that need improvement. The Plan, Do, Check, Act model (PDCA) enables site leadership to complete an audit/study, review the results, conduct a root cause analysis to determine the reason(s), identify what contributed to the ‘noncompliance,’ and then develop a corrective action plan. A successful corrective action plan is the site’s guide for success. Incorporating an educational program tailored to the needs of the site’s audit results can provide staff with the tools and information needed to address knowledge-related deficits and ultimately aid in improving patient outcomes. 2.5 CE Credits

Educational Objectives

• Discuss CQI in healthcare and its importance in corrections

• Review a case study that demonstrates CQI in action and uncovers training needs

• Outline the components and tools of a CQI program for correctional health care

Webinar Fee:

$99, includes the powerpoint presentation, the webinar recording and CE credit - 2.5 hours for ACCME, ADA, ANCC, APA and CCHP. If you would like a copy of the presentation and info on how to claim CE credit, please send an email to

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When and Where
  • 11/15/2021 9:00 AM CST
  • 12/29/2023 11:59 PM CST
  • Webinar
  • Chicago
  • IL