Correctional Telehealth: The Pandemic’s Impact and a Look Into the Future - recorded February 17, 2022

Before the Covid-19 pandemic, utilization of telehealth in corrections was hampered by both historical security concerns and aged infrastructure not designed to support the evolving technology. Numerous rapidly developing pressures came to a head during the pandemic: Security and health care staff shortages, the shutdown of non-essential outside appointments, and supply chain issues all worked to limit availability of both in-person and telehealth services. After exploring the past and current status of telehealth in corrections, this presentation will delve into the future, exploring possibilities to revolutionize how patients access care both inside and outside of the institutional walls. It will also address why legal guardrails have struggled to keep up.

Educational Objectives

• Discuss the expansion of telehealth service types and volume before, during, and after the pandemic 

• Describe the technological advancements that have shifted where and how telehealth can be provided

• Explore the possibilities in telehealth of the future and how corrections can become the leader instead of the follower


Ms. Deana Johnson, JD is the General Counsel for MHM/Centurion. Prior to taking this position, Ms. Johnson spent 20 years in the representation of correctional medical providers. Ms. Johnson is an active participant in NCCHC. She regularly lectures at seminars and publishes in journals and magazines, including CorrectCare and CorrDocs.

Mr. Norman Knippen, MBA CCHP is a graduate of the University of Findlay and the Bowling Green State University. He has worked 26 years in the field of corrections. Positions held include corrections officer, social worker, unit manager, mental health administrator, investigator, accreditation manager, and warden’s assistant. In 2016 Mr. Knippen was appointed the Director for Telehealth Systems Development for Centurion and MHM Services.

Mr. Ethan Pinkert, BA is the Manager of Telehealth Systems for Centurion, LLC. He has an extensive background in IT systems, and began working for the company in 2002. In 2011, he transitioned to his role in correctional telehealth. His team develops and supports telemedicine systems across the country in corrections, office, hospital, and home office environments. Together, these systems facilitate over 14,000 telehealth contacts per month.

Webinar Fee:

$60 ($50 for CCHPs), includes access to the power point presentation, the webinar recording and CE credit – 1.25 hours for ACCME, ADA, ANCC, APA, and CCHP. Please email to receive a copy of the presentation slides.

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When and Where
  • 3/1/2022 6:00 AM CST
  • 12/31/2024 11:59 PM CST
  • Webinar
  • Chicago
  • IL