On-site and Off-site Health Care Team Collaboration 

Coordination of care is challenging within most facilities. When patients need additional resources from off-site providers, strong strategies and processes are critical to making sure care is coordinated, patient diagnoses and treatment instructions are documented, and follow-up care is provided. This webinar will discuss general principles of coordination of care and patient hand-offs, strategies for effective information sharing, best practices for establishing strong relationships with off-site specialists, and the role of medical records in care coordination. Roles of team members, setting expectations, and patient consent for records release will be highlighted. Be prepared with strategies and techniques to make sure your patients receive appropriate care. 

Educational Objectives

• Discuss the challenge of care coordination for incarcerated patients receiving off-site medical services

Identify strategies for facilitating information sharing between the facility and outside providers

Describe the considerations for off-site specialist contracting


Ms. Donna Dowling, APRN, MSN is a Nurse Practitioner with 27 years of clinical and administrative experience in both short-term and long-term correctional facilities. She joined NaphCare in 2012 and now serves as the company’s Director of Clinical Services. Throughout her tenure with NaphCare, she has served in several leadership positions to include oversight of the company’s Quality Assurance and Utilization Management programs.

Webinar Fee:

$69 ($59 for CCHPs), includes access to the power point presentation, the webinar recording and CE credit – 1.00 hours for ACCME, ANCC, APA, and CCHP.

Continuing education credit (1.00 hours) available for:

Nurses: The National Commission on Correctional Health Care is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center's Commission on Accreditation.

NCCHC designates this educational activity for 1.00 contact hours.


Physicians: The National Commission on Correctional Health Care is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians. NCCHC designates this live activity for a maximum of 1.00 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.


Psychologists: The National Commission on Correctional Health Care is approved by the American Psychological Association to offer continuing education for psychologists. NCCHC maintains responsibility for this program and its content. This educational activity has been approved for up to 1.00 hours of credit.


CCHPs: Certified Correctional Health Professionals may earn up to 1.00 contact hours of Category I continuing education for recertification.


Social Workers, counselors and others: When evaluating the presentation, select the “General” category, print your certificate, and use it to report directly to your certifying board. 

This is the first in a series of three webinars. Learn more about:

Coordination of Care: Emergency Department Visits and Hospitalizations (March 14)

Coordination of Care for Complex Medical Conditions (March 28)

Financial Disclosures:

Ms. Donna Dowling has no financial disclosures. No education committee members have disclosed any financial interest or relationships with a commercial entity. 

NCCHC Education Committee

Sylvie Stacy, MD, MPH, CCHP-CP (chair)

Patricia Blair, PhD, JD, CCHP-RN, CCHP-A (vice-chair)

Joel Andrade, PhD, LICSW, CCHP-MH

Sharen Barboza, PhD, CCHP-MH

Eileen Couture, DO, RN, CCHP-P

Amy Jo Harzke, DrPH

Keith Ivens, MD

Michael Johnson, DDS, MPH

Susan Laffan, RN, CCHP-RN, CCHP-A

James Martin, MPSA, CCHP 

Marci Mackenzie, PhD, LCSW, CCHP 

Tami Rodriguez, PharmD

Lori Roscoe, DNP, PhD, CCHP-RN

Samuel Soltis, PhD, MHA, CCHP

Nancy White, LPC

Staff Liaisons: Toyin Alaka, Kim Sterling, MBA, CAE

Log In to Register
When and Where
  • 2/29/2024 1:00 PM CST
  • 2/29/2024 2:00 PM CST
  • Webinar
  • Chicago
  • IL